Effective Date: Oct 2024
By accessing our website or using any of GigGo's services, you acknowledge and accept these Terms in full. If you do not agree with any part of these Terms, you must discontinue using our website and services immediately.
We may update these Terms periodically to reflect changes in our services, and the updated version will be posted on this page with the effective date. You agree to be bound by these updates and should review this page regularly.
GigGo specializes in web design, development, digital marketing, and SEO. The scope of services will be clearly defined in a contract or proposal for each project. GigGo reserves the right to amend or adjust services based on the needs of the project, provided such changes are communicated with the Client.
We ensure that our services are delivered professionally and in a timely manner, but we make no guarantees about specific outcomes (e.g., higher search engine rankings, exact traffic growth) unless specifically outlined in a written agreement.
All quotations provided by GigGo are valid for 30 days unless otherwise stated. Prices may vary depending on the scope of work, additional features, or third-party requirements (e.g., domain registration fees, plugin costs).
A detailed project scope will be outlined in your proposal, and any changes or additions may incur additional charges, which will be communicated in advance.
Payment Terms: A non-refundable deposit of 50% of the total project cost is required to commence work. The balance is due upon project completion, prior to the website being made live or any deliverables being handed over to the Client. Any payment schedule will be outlined in your project agreement.
Late Payments: All invoices are due 14 days from the date of issue unless otherwise stated. Late payments may result in service suspension until payment is made. GigGo reserves the right to charge late fees of 1.5% per month on any overdue balance.
Refund Policy: Payments for completed work are non-refundable. If a project is canceled by the Client after the work has commenced, the Client will be responsible for the costs incurred up to the point of cancellation.
Clients must provide all necessary materials, such as content, images, and branding assets, within the timelines outlined in the project plan. Delays in providing required materials may impact the delivery schedule, and GigGo is not responsible for delays caused by the Client.
The Client is responsible for reviewing and approving all designs, content, and deliverables in a timely manner. Any changes requested after the approval process may result in additional fees.
GigGo offers a set number of revisions as outlined in the project proposal. These revisions cover small design or content tweaks, but substantial changes to the project scope, such as altering major functionality or structure, will incur additional charges.
After the final design is approved, any further changes will be considered out of scope and billed accordingly.
GigGo will provide an estimated timeline for each project. However, unforeseen circumstances, including delays in receiving Client materials or third-party issues (e.g., hosting problems), may impact the final delivery date.
We will communicate any delays and work with the Client to adjust timelines as necessary. GigGo is not liable for delays caused by external factors or the Client’s failure to meet deadlines.
All intellectual property, including the website design, code, and any creative works, remain the property of GigGo until full payment is received. Upon receipt of payment, ownership of the final deliverables will transfer to the Client, with the following exceptions:
GigGo may use third-party services, such as hosting providers or analytics platforms, to deliver the services offered. While we select these providers carefully, we are not responsible for downtime, data loss, or breaches of security caused by third-party services.
The Client agrees to comply with the terms and conditions of any third-party services used in conjunction with our services.
GigGo is not liable for any indirect, incidental, or consequential damages arising from the use of our services or the performance of our website, including but not limited to loss of revenue, loss of data, or downtime. In no event shall GigGo’s total liability exceed the amount paid by the Client for the specific services that gave rise to the claim.
Either party may terminate the agreement upon written notice if the other party is in material breach of these Terms. If the Client terminates the project without cause after work has commenced, they will be responsible for any costs incurred up to the termination date.
GigGo reserves the right to terminate services without notice if the Client engages in unlawful activities or violates these Terms.
These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the New Zealand courts.
GigGo reserves the right to update these Terms at any time. Clients will be notified of any significant changes. Continued use of our services after such modifications indicates your acceptance of the updated Terms.
If you have any questions or concerns regarding these terms, please contact us at:
Thank you for choosing GigGo!